Delegation – Step 1: Do not delegate abstract responsibility for adherence to operator obligations, but instead delegate specific operator obligations
Do not limit yourself to establishing and delegating abstract responsibilities regarding adherence to operator obligations within the company, but instead delegate specific operator obligations. If you delegate abstract responsibilities for operator obligations, it is still not determined which specific operator obligations must be implemented. Ultimately, it is about ensuring that the specific operator obligations are actually implemented. The simplest way to ensure this is if specific operator obligations are delegated. Abstract delegation notices, with which the implementation of all operator obligations within a manager’s area of responsibility are delegated to that manager, do not – experience has shown – provide sufficient assurance of this.
Delegation – Step 2: Delegate the specific operator obligation to the employees who will actually be responsible for the implementation of the obligation.
If you delegate operator obligations from one management level to the next and so on, there is the risk that the operator obligation may become “stuck” at a management level and not delegated to the employee who should actually be responsible for the implementation of the obligation. Therefore, for every operator obligation determine who should actually assume responsibility for implementation and delegate the operator obligation specifically to this employee.
